Privacy Policy

Privacy Policy

Introduction

Welcome to https://donkey-spiced-tortilla-chips.chicagotortillachips.com! We take the privacy and security of your personal information very seriously. This Privacy Policy explains how we, Donkey Spiced Tortilla Chips (also referred to as “we,” “us,” or “the Company”), handle the data we collect from our users who visit our website, use our applications, engage with our services, or purchase our products. Our commitment to protecting your privacy is unwavering and guided by various comprehensive privacy regulations worldwide.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You register an account with us or use our services as an authorized user.
  2. You visit our websites and interact with their content.
  3. We communicate with you via emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information to enhance your experience, improve our services, and comply with legal requirements:

  • Account Information: Details related to your user account creation, including usernames, email addresses, and passwords.
  • Payment Information: Credit or debit card details, payment history, and billing addresses required for processing transactions.
  • Financial Information: Data about your financial status, which may be collected for analytics and fraud prevention purposes (anonymized where possible).
  • Purchase Information: Records of products purchased, including quantities, order dates, and purchase prices.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data, to deliver personalized content and services.
  • Location Data: Information about your geographical location, collected when you interact with our location-based services or consent to sharing your location.
  • Feedback and Reviews: Comments, reviews, and ratings you provide about our products or services.
  • Social Media Information: Details from social media platforms when you choose to connect your accounts with us for seamless experiences.
  • Product Information: Any data you share with us about your preferences, interests, or product feedback.

We obtain this information through direct user input, automated tracking technologies (like cookies and device identifiers), and third-party sources who partner with us to enhance our services.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to:

  • Improve User Experience: Remember your preferences, personalize content, and ensure seamless navigation across our websites.
  • Analytics: Gather insights about user behavior to optimize our platform and services. Cookies are categorized as Strictly Necessary, Preferences, Analytics, Marketing, or Social Media Plugins, each serving distinct purposes.
  • Advertising: Deliver targeted advertisements based on your browsing history and preferences. Users can manage their cookie choices through our Cookie Manager.

Retention and Deletion

We retain personal data for various reasons, including:

  • Fulfilling the purpose for which it was collected (e.g., processing orders, providing customer support).
  • Complying with legal obligations and regulatory requirements.
  • Maintaining secure records for business continuity.

Once these purposes are met or when required by law, we securely delete or anonymize your personal data.

Security Measures

We have implemented robust security protocols to safeguard your personal information:

  • Encryption: We use encryption technologies to protect sensitive data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards to process transactions and handle data on our behalf.
  • Access Controls: Our systems are designed to limit access to personal information to authorized personnel only.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights (Geographical Location Depending)

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access: The right to request access to and a copy of your personal information held by us.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, except where we have compelling legitimate grounds to retain it.
  • Restriction: The right to restrict or limit our processing of your personal data in certain circumstances.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when you exercise any of your data protection rights.
  • Appeals/Complaints: You have the right to file a complaint with a supervisory authority if you believe your privacy rights have been infringed upon.

To exercise these rights, please reach out to our Data Protection Officer using the contact details provided in this policy.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review it periodically for the latest information.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us:

  • Email: [email protected]
  • Mail: Data Protection Team, Donkey Spiced Tortilla Chips, [Street Address], [City, State, ZIP Code]

We appreciate your trust in us, and we are dedicated to ensuring a transparent and secure digital experience for all our users.